Office Management
Become a more effective manager by learning the language and soft skills of business management.
Office Management
Become a more effective manager by learning the language and soft skills of business management.

Career Insight
What does an Office Manager do?
So you’ve got your eyes set on a management position…A large part of your job involves getting things done through others, so you’ll need to know how to influence, motivate, and direct the work of others. The office management role requires that you manage your time well, know how to delegate tasks, resolve conflicts, and be an efficient problem-solver. You’ll need to be self-motivated and pay close attention to details. Finally, individuals in an office management position must possess stellar communication skills. Depending on your role and industry, some of your day-to-day tasks could include:
Schedule and assign employees to tasks; follow up on work results
Plan and implement office systems, layouts, and equipment procurement
Recruit, select, orient, and train new employees
Keep upper management informed by reviewing and analyzing special reports
Prepare an annual budget, schedule expenditures, and analyze variances
Organize office operations such as designing filing systems or preparing payroll
322,000
JOBS AVAILABLE EACH YEAR IN THE US
Note: Salaries can vary widely depending on education, experience, employer, and even geographic area. Job and salary information is from ziprecruiter.com and the U.S. Department of Labor Statistics. Data is updated annually to reflect industry changes.
JOB OUTLOOK
Potential Career Paths
Rapid growth across many job sectors also equates to new job opportunities for office managers who can lead an administrative team effectively. Every industry has a need for professionals that understand how to delegate responsibility and motivate employees and who also possess strong organizational and problem-solving skills.
If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this Supervisors and Managers Soft Skills Bundle will help you master the basics of business office management by learning the language of management. You’ll also learn how to make a successful transition from employee to manager so you can hit the ground running when your promotion comes.
Individuals who complete this bundle have the skills to find jobs as:
Office Manager
Office Administrator
Facilities Manager
Administrative Services Manager
JOB OUTLOOK
Potential Career Paths
Rapid growth across many job sectors also equates to new job opportunities for office managers who can lead an administrative team effectively. Every industry has a need for professionals that understand how to delegate responsibility and motivate employees and who also possess strong organizational and problem-solving skills.
If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this Supervisors and Managers Soft Skills Bundle will help you master the basics of business office management by learning the language of management. You’ll also learn how to make a successful transition from employee to manager so you can hit the ground running when your promotion comes.
Individuals who complete this bundle have the skills to find jobs as:
Office Manager
Office Administrator
Facilities Manager
Administrative Services Manager
322,000
JOBS AVAILABLE EACH YEAR IN THE US
Note: Salaries can vary widely depending on education, experience, employer, and even geographic area. Job and salary information is from ziprecruiter.com and the U.S. Department of Labor Statistics. Data is updated annually to reflect industry changes.
Here's How It Works

GET TRAINED
Learn at your own pace with our expert-led online training modules.

TAKE EXAMS
Review past quizzes and tests, and take advantage of skills demonstrations and activities to prepare for the certification exam.

CONNECT WITH EMPLOYERS
NTI's Career Services team will connect you with employers hiring for entry-level roles in your field.
Here's How It Works

GET TRAINED
Learn at your own pace with our expert-let online training modules.

TAKE EXAMS
Review past quizzes and tests, and take advantage of skills demonstrations and activities to prepare for the certification exam.

CONNECT WITH EMPLOYERS
NTI's Career Services team will connect you with employers hiring for entry-level roles in your field.
COURSE OVERVIEW
Office Management
The Supervisors and Managers Soft Skills Bundle will equip managers and aspiring managers with the basic skills needed to maintain employee motivation and production. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding. Managers and supervisors will become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.
This 7-week online program provides comprehensive training in areas including Budgets and Financial Reports, Coaching and Mentoring, Conducting Employee Reviews, Employee Motivation, Knowledge Management, Leadership and Influence, Six Sigma, Office Politics, Performance Management, Self-Leadership, Supervising Others, and Team Building.
Scheduling Details
Schedule: Coursework available 24/7
Total Course Hours: 136
Estimated Completion Time:
Set your own pace…You decide how quickly you want to get certified.
- Students who commit 20 hours/week can complete in 7 weeks.
- Students who commit 10 hours/week can complete in 14 weeks.
Maximum time to complete: Students have access to the online course materials for 12 months.
Instruction & Evaluation Strategies
- Expert-led online video training
- Skills demonstrations, simulations, and online activities to aid learning
- Quizzes and Exams
Books and Materials Used:
Course consists of video lessons and online modules. No textbooks required.
Outline/Lessons
The Supervisors and Managers Soft Skills Bundle includes the following courses:
- Budgets and Financial Reports
- Coaching and Mentoring
- Conducting Annual Employee Reviews
- Developing New Managers
Upon successful completion students will be able to:
- Support company operations by maintaining office systems and supervising staff.
- Maintain office services by organizing office operations and procedures, preparing payroll, controlling. correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
- Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
- Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
- Design and implement office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
- Complete operational requirements by scheduling and assigning employees; following up on work results.
- Keep management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Maintain office staff by recruiting, selecting, orienting, and training employees.
- Maintain office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.
- Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Contribute to team effort by accomplishing related results as needed.
Find Your Fit
Talk With an Expert
When choosing a school, it’s important to consider how it will fit in with your life. You’ll need the right program, the right funding, and the right resources and support to help you succeed.
In addition to offering comprehensive student support dedicated to helping you reach your goals, NTI’s online programs work within your schedule. Call today at (469) 930-2404 to connect with an advisor or fill out the form below. We’re here to help!
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