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Medical Front Office Assistant

The perfect introduction to administration in the healthcare industry.

Medical Front Office Assistant

13 Weeks

Program Length

CMA (AAMA)®

Certification

Issuing Authority

Young woman greets patients at Medical Front Office Reception desk

Career Insight

What does a Medical Front Office Assistant do?

Medical front-office assistants play an essential role as the face of the medical practice. You’ll be juggling various tasks and assisting both physicians and patients. Since you’ll be the first person patients interact with in a medical front office or hospital setting, you’ll need to be a good communicator, organized, and computer savvy. It’s also beneficial if you enjoy a fast-paced work environment and are able to pay close attention to details. Some of your day-to-day tasks will include:

Greeting and checking-in patients

Scheduling appointments

Processing payments & insurance claims

Preparing medical records & charts

Compiling reports

Complying with HIPPA regulations

213,603

ENTRY-LEVEL JOBS AVAILABLE IN THE US
 
The U.S. Department of Labor Statistics projects this to be a stable career with a good pay scale, forecasting over 129,000 new jobs for medical administrative assistants before 2026. According to ziprecruiter.com, “the majority of Front Office Medical Assistant salaries currently range between $28,500 (25th percentile) to $33,000 (75th percentile) with top earners (90th percentile) making $37,000 annually across the United States.”
 

Note: Salaries can vary widely depending on education, experience, employer, and even geographic area. Job and salary information is from Burning Glass Labor Insights, ziprecruiter.com, and the U.S. Department of Labor Statistics. Data is updated annually to reflect industry changes.

 

JOB OUTLOOK

Potential Career Paths

Administrative Medical Assisting is one of the fastest-growing careers in the health care industry today. The need for professionals that understand how to utilize computerized medical office software and perform administrative office procedures is growing substantially. Physician practices, hospitals, chiropractic practices, and other health care providers all depend on administrative professionals for day-to-day support.

This program will educate you in a wide range of general, clerical, and administrative responsibilities that are encountered in a medical setting, and it will prepare you to take the CMA (AAMA) certification exam. Individuals who have earned the CMA (AAMA)® credential have the skills to find jobs as:

Medical Receptionist

Administrative Assistant

Medical Secretary

Medical Front Office Assistant

JOB OUTLOOK

Potential Career Paths

Administrative Medical Assisting is one of the fastest-growing careers in the health care industry today. The need for professionals that understand how to utilize computerized medical office software and perform administrative office procedures is growing substantially. Physician practices, hospitals, chiropractic practices, and other health care providers all depend on administrative professionals for day-to-day support.

This program will educate you in a wide range of general, clerical, and administrative responsibilities that are encountered in a medical setting, and it will prepare you to take the CMA (AAMA) certification exam. Individuals who have earned the CMA (AAMA)® credential have the skills to find jobs as:

Medical Receptionist

Administrative Assistant

Medical Front Office Assistant

Medical Secretary

213,603

ENTRY-LEVEL JOBS AVAILABLE IN THE US
 
The U.S. Department of Labor Statistics projects this to be a stable career with a good pay scale, forecasting over 129,000 new jobs for medical administrative assistants before 2026. According to ziprecruiter.com, “the majority of Front Office Medical Assistant salaries currently range between $28,500 (25th percentile) to $33,000 (75th percentile) with top earners (90th percentile) making $37,000 annually across the United States.”
 

Note: Salaries can vary widely depending on education, experience, employer, and even geographic area. Job and salary information is from Burning Glass Labor Insights, ziprecruiter.com, and the U.S. Department of Labor Statistics. Data is updated annually to reflect industry changes.

 

Here's How It Works

GET TRAINED

Learn at your own pace with our expert-led online training modules.

TAKE EXAMS

Review past quizzes and tests, and take advantage of skills demonstrations and activities to prepare for the certification exam.

CONNECT WITH EMPLOYERS

NTI's Career Services team will connect you with employers hiring for entry-level roles in your field.

Here's How It Works

GET TRAINED

Learn at your own pace with our expert-let online training modules.

TAKE EXAMS

Review past quizzes and tests, and take advantage of skills demonstrations and activities to prepare for the certification exam.

CONNECT WITH EMPLOYERS

NTI's Career Services team will connect you with employers hiring for entry-level roles in your field.

COURSE OVERVIEW

Medical Front Office Assistant

The Medical Front Office Assistant program is designed to equip you with the skills necessary to provide excellent administrative support in an office environment and to provide the knowledge to achieve the Certified Medical Administrative Assistant (CMAA) certification through the Certifying Board of the American Association of Medical Assistants (AAMA).

Attaining the Certified Medical Administrative Assistant national certification proves that you have the expertise to perform routine administrative tasks to help keep the physician’s offices and clinics running efficiently.

This 13-week online certification program provides comprehensive training in areas including Medical Office Procedures and Administration, Human Anatomy, Physiology, Medical Terminology, and Medical Office Computer Applications.

Scheduling Details

Schedule: Coursework available 24/7

Total Course Hours: 265

Estimated Completion Time: 

Set your own pace…You decide how quickly you want to get certified.

  • Students who commit 20 hours/week can complete in 13.5 weeks.
  • Students who commit 10 hours/week can complete in 27 weeks.

Maximum time to complete: Students have access to the online course materials for 12 months.

Instruction & Evaluation Strategies
  • Expert-led online video training
  • Skills demonstrations, simulations, and online activities to aid learning
  • Quizzes and Exams
Books and Materials Used:
  • eBook: Kinn’s The Administrative Assistant: An Applied Learning Approach
  • eBook: Study Guide for Kinn’s The Administrative Assistant: An Applied Learning Approach
  • Software: SimChart for the Medical Office
Outline/Lessons
  • Lesson 1: Introduction to Medical Assisting

  • Lesson 2: Ambulatory Care Administration

  • Lesson 3: Coding and Medical Billing Procedures

  • Lesson 4: Medical Office Administrative Functions

  • Lesson 5: Assisting with Medical Specialties

  • Lesson 6: Career Development

Upon successful completion students will be able to:
  • Identify parts of the human body.
  • Describe the basic function of each body system.
  • Utilize medical terminology in written and spoken communications.
  • Define medical terminology commonly found in the medical record.
  • Prepare and maintain the medical record.
  • Prepare and maintain the appointment schedule.
  • Demonstrate proper telephone handling techniques.
  • Compose and prepare medical correspondence.
  • Transcribe a dictated medical report.
  • Manage incoming and outgoing financial transactions for the medical practice.
  • Complete basic insurance forms, including the use of ICD-9 and ICD-10.
  • Assist with office emergencies.

Find Your Fit

Talk With an Expert

When choosing a school, it’s important to consider how it will fit in with your life. You’ll need the right program, the right funding, and the right resources and support to help you succeed.

In addition to offering comprehensive student support dedicated to helping you reach your goals, NTI’s online programs work within your schedule. Call today at (469) 930-2404 to connect with an advisor or fill out the form below. We’re here to help!

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